Privacy Policy

Last updated: 1 August 2023

At rallly.co, we take your privacy seriously. This privacy policy explains how we collect, use, and disclose your personal data, and your rights in relation to your personal data under the General Data Protection Regulation (GDPR).

Information we collect

We store personal data (names and email addresses) on DigitalOcean's servers, which are located in the United States. The reason for storing data in the US is to improve performance for users by having the data stored closer to where our compute services are running. By using our services, you acknowledge that your personal data may be transferred to and stored in the United States.

We collect this information to enable the functionality of our website, and to provide support and communication to our users. We also use Posthog as a data processor to analyze trends and debug issues.

Posthog collects certain properties automatically, such as device information and IP address, to help us understand how the website is being used and to identify and resolve any issues. This information is stored securely on Posthog's EU based servers and is used solely for the purpose of providing and improving the functionality of the website.

Legal basis for processing

We process your personal data on the legal bases of consent and contract. By using our website, you consent to the collection and use of your personal data as described in this privacy policy. We process your personal data to provide you with our services, and to fulfill our contractual obligations to you.

Retention of personal data

We retain your personal data only for as long as necessary to provide our services to you, and for as long as required by law. We will delete your personal data when you delete your account or when it is no longer necessary for the purposes for which it was collected.

Sharing of personal data

We do not share your personal data with any third parties for marketing or commercial purposes. We may share your personal data with third parties to provide you with our services, to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

For example, we use Featurebase to make it easy for users to submit feedback. Your name and email may be shared with Featurbase to provide a seamless transition between the two services.

Your rights

You have the following rights in relation to your personal data:

Right to access: You have the right to access the personal data we hold about you.
Right to rectification: You have the right to have inaccurate personal data corrected or completed if it is incomplete.
Right to erasure: You have the right to request that we delete your personal data.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data.
Right to data portability: You have the right to receive the personal data we hold about you in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
Right to object: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at support@rallly.co.

Contact

If you have any questions or concerns about our privacy policy or our practices with regards to your personal data, please contact us at support@rallly.co.